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Accessibility statement for Eligibility Checker

This website is run by the Medicines and Healthcare products Regulatory Agency. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • listen to most of the website using a screen reader

We’ve also tried to make the content simple to understand.

There are many ways of making your device easier to use if you have access needs. Find out more on the AbilityNet.

How accessible this website is

This website is fully compliant with accessibility standards.

What to do if you cannot access parts of this website

If you need information on this website in a different format like an accessible PDF, large print, easy read, audio recording or braille:

We will consider your request and get back to you in 18 working days.

Reporting accessibility problems with this website

We are always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we are not meeting accessibility requirements,

This email will go to our News, Digital and Content Team.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website's accessibility

The Medicines and Healthcare products Regulatory Agency is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

How we have tested this website

This website has been thoroughly tested during the final quarter of 2023. The test has been carried out by the internal testing and development team at the Medicines and Healthcare products Regulatory Agency. We have used the following testing approach below. The functions of the website have been tested on:

  • Chrome
  • Firefox
  • Microsoft Edge

We have used a colour picker tool and the WCAG site to check colour contrast. We have tested our website on both iOS (using Apple mobile devices) and Android (using Samsung mobile devices) to ensure that it works seamlessly across different platforms. In addition, within our CI/CD pipeline we have integrated Pa11y accessibility testing and an OWASP ZAP Baseline Scan to test the security level of our website. This statement was prepared on 10 October 2023. It was last updated on 10 October 2023.